Privacy Policy

Last Updated: 08/09/2025

XNM Global is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website xnmglobal.com and purchase products or services, including physical items and downloadable content. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

Personal Information:

When you use our Site or make a purchase, we may collect the following personal information:

  • Name
  • Email Address
  • Shipping Address
  • Billing Information (Credit card details, payment method)
  • Phone Number
  • Account Information (if applicable)
  • Purchase History
  • IP Address and Device Information

Automatically Collected Information:

We may also automatically collect certain information when you visit our Site, such as:

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze trends, and administer the Site. Cookies help us remember your preferences and improve the functionality of the Site.
  • Device and Usage Data: Information about the device you use to access our Site, including your browser type, operating system, and browsing behavior.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process your transactions and deliver physical products or digital downloads to you.
  • Customer Service: To respond to your inquiries, provide support, and improve your shopping experience.
  • Personalization: To personalize your experience on the Site and recommend products you might like.
  • Marketing and Promotions: With your consent, we may send you marketing emails about our products, sales, or promotions.
  • Security: To prevent fraud, enforce our terms, and protect against unauthorized access or use of the Site.
  • Analytics: To analyze usage data and improve the performance of the Site.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: We may share your data with third-party vendors and service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms.
  • Legal Compliance: We may disclose your information when required by law, or in response to legal requests (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Choices

You have several rights regarding your personal information, including:

  • Access and Correction: You can request access to the personal data we hold about you and request corrections if any data is inaccurate or incomplete.
  • Opt-Out of Marketing: If you do not wish to receive marketing emails, you can opt-out by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly.
  • Cookie Preferences: You can adjust your browser settings to block cookies, but please note that some features of the Site may not work properly without cookies.
  • Deletion of Account: You may request that we delete your account and any associated data, subject to applicable legal obligations.

6. Digital Downloads

If you purchase digital downloads (e.g., ebooks, software, digital artwork), please note the following:

  • Immediate Access: Upon purchase, you will be granted access to download the digital product. We do not store credit card or payment details for these transactions after processing.
  • Usage Restrictions: All digital downloads are for personal use only and are not to be resold, shared, or redistributed without our permission.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the Site with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.